New technology & culture in sustainable enterprise management
Written by Henry Vogt, Senior Consultant
As corporations have begun to understand the necessity of embedding sustainability into their core strategy and competencies it has become apparent that holistic management of operations must be done in an intentional and transparent way. It’s increasingly clear that all aspects of an organization – from product design, operations, marketing, HR & more – must collaborate transparently to effectively manage a sustainable enterprise and realize ROI from their initiatives. Companies can promote growth, reduce risk and increase returns though processes that provide clear, concise and trusted information across all departments.
There is no doubt that a robust technological management system is the backbone for implementing a holistic sustainability management program – a system which allows for transparency and trust across all departments. Many organizations are positioned to take advantage of cutting-edge technological systems to give them a sustainable competitive advantage – as long as there is a strong aligned company culture.
Enter Blockchain. Often when Blockchain is mentioned a reaction is one of eyes glazing over, a chuckle and some skepticism due to the mysterious, undoubtably complex connotations that surround this technology. This is understandable. Yet, the reality is that the concept of blockchain is relatively simple. Instead of a central authority verifying a transaction or data set, the verification is distributed and decentralized across a network. The verifications are on a ledger (think accounting), where changes and additions are append only – you can’t go back and change it. Therefore, the transactions become transparent, immutable and tamper proof. Implemented correctly, the potential applications spanning public and private sectors are almost categorically endless.
Has this created a hype bubble around blockchain? Undoubtably, yes. However, as the technology progresses and use cases and applications evolve, the hype around blockchain seems to be looking less like a bubble and more like a paradigm shift. With the possibility to make blockchains customizable – private, permissioned or public – companies can choose from an ever-growing panacea of platforms that can meet their needs. Additionally, companies must approach blockchain by first understanding the problem – then assessing why blockchain could be an effective solution. Just like any technology, blockchain is not a silver bullet solution. It must be asked – “Can this be solved by a traditional database, and does the need for transparency, decentralization, trust and immutability warrant a blockchain solution?”
While blockchain and emerging technologies can incentivize effective management through transparency of operations, it is also essential that it be complimented by continuing to invest in human capital – the culture – of the company. Transparency can create accountability, competition and innovation – but the technology itself must not be the crutch. The culture and the affective commitment of the people in the organization will always be at the heart of a profitable, sustainable organization. While technology can be a powerful tool to implement solutions, the investment in human capital cannot be lost.New technologies hold vast potential to disrupt and improve business and society – but without a mutually inclusive investment in culture any initiative will not reach its potential or may even cause inverse, negative externalities. When culture and values are complemented with decentralized, transparent technologies such blockchain, the future of managing successful sustainable enterprises holds immense potential.
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